Frequently Asked Questions
What do I need in order to get a library card? Does it cost anything?
Library cards are free to any MA resident! Bring a form of identification and an item to confirm current address (like a utility bill or something with your name and address shown together).
How do I reserve a museum pass?
The Stoneham Public Library offers a variety of passes to museums and other sites, which allow patrons admittance at a discounted rate. See our list of museums to see which passes we have available. Some are digital and will be emailed to you, while others will be print passes that need to be picked up at the circulation desk, usually within two days of the pass date.
Where can I find what programs you are offering or sign up for an event?
See our Calendar to see our current and upcoming events! You can sign up for events that require it by clicking on the event and filling out the required information in the registration form.
How can I order an item online?
You can head to our catalog here and search in the search bar by author, key term, or title! Note that the catalog is specific, so spelling and punctuation may impact your searches! Need an item that Stoneham doesn’t own? Make sure the library bar is set to NOBLE to search the other libraries in our consortium. If you have trouble locating an item, contact Maureen in Reference at (781)438-1324 / [email protected] for adult materials, or Katie in Youth Services at (781)438-1325 / [email protected] for youth and teen materials.
How long does it take for my requested item to become available?
This depends on the item’s location and status. If it is currently available, your request can be filled as soon as the same day you requested it. Items loaned by other libraries will take longer to arrive.